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Boil Water Advisories FAQs

If your local water district authorities issue a boil water advisory, you should use bottled water or boil tap water because your community’s water is, or could be, contaminated with germs that can make you sick.

Advisories may include information about preparing food, beverages, or ice; dishwashing; and hygiene, such as brushing teeth and bathing.
(Source:  Center for Disease Control)

Boil Water Notices may be delivered using different methods.  Learn in advance where you can find information on advisories. 

Districts have their own alert systems that you must register for in advance. 

The City of Nolanville is served by three Water Districts.  The majority of residents are serviced by WCID #3.  Some Residents on the Southwest Side may receive their water supply from Dogwood Water Supply.  The Northern boundaries of the City are serviced by 439 Water Supply Company.

Contact Information:

WCID Website          Phone Number:  254-698-6885

439 Water Supply     Phone Number:  254-933-2133

Dogwood Supply      Phone Number:  254-939-6533

 

TRASH SCHEDULE

After putting in your address into the link below, a calendar will populate with their service days. Above the calendar are the options to set a reminder via text, phone call, or email and the option to download a calendar.

https://www.texasdisposal.com/waste-wizard/

Also, as a rule, the only time, the service day will slide one day, is when their regular service day falls on the following holidays: Thanksgiving, Christmas Day, or New Year's Day.

 

CUSTOMER CARE DEPARTMENT

Phone: (800) 375-8375
Fax: (512) 421-1344
customercare@texasdisposal.com
7:00am-5:30pm Monday-Friday

The City contracts with Texas Disposal Systems.  Trash is part of your WCID #3 Water Bill.  If your water provider is other than WCID #3, you receive a bill separately.

 

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Frequently Asked Questions

What are service hours?       
Service runs between 7am and 7pm.  Make sure your trash is out by 7am on your service day and keep it out until 7pm – if it is not serviced by 7pm you should call the TDS Customer Care Dept. (1-800-375-8375) the next morning to report the miss.

How much can I put out?
You may put out your cart plus 2 additional 30-gallon bags or bundles each week.

What if I’m missed?
Again, call (1-800-375-8375) to report the miss within the first 24.  The Customer Care Representative will work with you to determine the miss and schedule a cleanup within 24 to 48 hours of the miss.  (Note:  If the cart was not out on time when the truck went by that is not considered a miss)

Can I get another Cart Size?
The 96 gallon trash carts is the only size currently available. If you would like a 2nd cart you may request through the WCID #3 and they will notify TDS.  Please note there is a charge for a 2nd cart. ($9.00 + fees and tax)

What about Bulky Pick-ups?
Schedule Bulky Pick-ups by calling:  (800) 375-8375
Click here for information sheet on bulk & brush. 

Do you service on Holidays?
Thanksgiving Day, Christmas Day, and New Years Day are the only holidays during the year that TDS does not have service.  If your service day should fall on one of these holidays, your service will be rolled one day. (i.e. – if your service day is Thursday – you will be serviced on Friday for Thanksgiving)

Please remember:
Issues with your account (set up / closing / billing) should be directed to the WCID#3  at 254.698-6335.
Issues with service (misses/complaints/Bulky pick-ups) should be directed to the TDS Customer Care Dept. at 1-800-375-8375.

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Texas Power Switch Makes it Easy to Switch and Save

Nolanville residents have a choice in electric providers, however, most haven’t made a change in the past three years and are overpaying for their electricity. The Nolanville City Council recently approved an agreement to help residents better understand the complex energy market and lower their electricity bills with minimal effort.

The Texas Power Switch is a free and voluntary energy switching program that gives residents the opportunity to join together and get a lower rate on electricity by asking providers to bid on the group’s business. There is no cost to the City to let residents know this service is available, nor does the City receive any financial compensation.

A growing number of communities are partnering with the Texas Power Switch program. Waco, Copperas Cove and Farmers Branch are among other Texas cities taking advantage of a program that has helped save households hundreds of dollars a year on their electricity bills.

Participation is simple:

  • Electric providers were invited to an auction where they competed with their best offers on September 21.
  • Everyone who registers before October 27 will receive a personal offer email.
  • If you are interested in finding out if you can get a better electricity rate, register for free at www.texaspowerswitch.com .
  • If you are not currently in a contract and you decide to accept an offer, you will be switched immediately.
  • If you are currently in a contract that ends before February 8, you can schedule your switch to occur so that you avoid any early termination fees from your current provider.
  • If you are in a contract that ends after February 8, you can choose to receive an offer for a future program.

If you have questions about what you are currently paying or how the program works, you can attend one of several webinars where you will also have an opportunity to privately chat with members of the Texas Power Switch team. Visit https://bit.ly/TPS13Webinar to sign up.

This program is only available to residential customers. Also, households served by electric cooperatives and municipally-owned utilities are unable to participate; however, any household in a deregulated service area is invited to participate – you are not required to be a Nolanville resident.

recycle

Recycling Drop Off 

Location:  City Hall, 101 North 5th Street
Hours:  24 / 7 drop off is available for Community Members that sign up for notifications.  The notifications allow us to inform members of changes to items accepted and drop off availability.  Call City Hall 254-698-6335 to learn how to become a Member.
Items Accepted:  Cans, Cardboard and Paper

 

At your door pick up service:  Recyclops is a third party recycle collection agency.  This is not a City service. 

Phone:  1-800-709-1509

Website:  https://recyclops.com/locations/texas/bell/ 

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