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Boil Water Advisories FAQs

If your local water district authorities issue a boil water advisory, you should use bottled water or boil tap water because your community’s water is, or could be, contaminated with germs that can make you sick.

Advisories may include information about preparing food, beverages, or ice; dishwashing; and hygiene, such as brushing teeth and bathing.

(Source:  Center for Disease Control)

The City of Nolanville is served by three Water Districts.  The majority of residents are serviced by WCID #3.  Some Residents on the Southwest Side may receive their water supply from Dogwood Water Supply.  The Northern boundaries of the City are serviced by 439 Water Supply Company.

Contact Information:

WCID Website          Phone Number:  254-698-6885

439 Water Supply     Phone Number:  254-933-2133

Dogwood Supply      Phone Number:  254-939-6533


Boil Water Notices may be delivered using different methods.  Learn in advance where you can find information on advisories. 

Districts have their own alert systems that you must register for in advance. 


After putting in your address into the link below, a calendar will populate with their service days. Above the calendar are the options to set a reminder via text, phone call, or email and the option to download a calendar.


Also, as a rule, the only time, the service day will slide one day, is when their regular service day falls on the following holidays: Thanksgiving, Christmas Day, or New Year's Day.



Phone: (800) 375-8375
Fax: (512) 421-1344

7:00am-5:30pm Monday-Friday

The City contracts with Texas Disposal Systems.  Trash is part of your WCID #3 Water Bill.  If your water provider is other than WCID #3, you receive a bill separately.


Frequently Asked Questions

What are service hours?       

Service runs between 7am and 7pm.  Make sure your trash is out by 7am on your service day and keep it out until 7pm – if it is not serviced by 7pm you should call the TDS Customer Care Dept. (1-800-375-8375) the next morning to report the miss.

How much can I put out?

You may put out your cart plus 2 additional 30-gallon bags or bundles each week.

What if I’m missed?

Again, call (1-800-375-8375) to report the miss within the first 24.  The Customer Care Representative will work with you to determine the miss and schedule a cleanup within 24 to 48 hours of the miss.  (Note:  If the cart was not out on time when the truck went by that is not considered a miss)

Can I get another Cart Size?

The 96 gallon trash carts is the only size currently available. If you would like a 2nd cart you may request through the WCID #3 and they will notify

TDS.  Please note there is a charge for a 2nd cart. ($9.00 + fees and tax)

What about Bulky Pick-ups?

Schedule Bulky Pick-ups by calling:  (800) 375-8375

Click here for information sheet on bulk & brush. 

Do you service on Holidays?

Thanksgiving Day, Christmas Day, and New Years Day are the only holidays during the year that TDS does not have service.  If your service day should fall on one of these holidays, your service will be rolled one day. (i.e. – if your service day is Thursday – you will be serviced on Friday for Thanksgiving)

Please remember:

Issues with your account (set up / closing / billing) should be directed to the WCID#3  at


Issues with service (misses/complaints/Bulky pick-ups) should be directed to the TDS Customer Care Dept. at 1-800-375-8375.

Recycling Drop Off 

Location:  City Hall, 101 North 5th Street

Hours:  24 / 7 drop off is available at this time          

Items Accepted:  Cans, Cardboard, Paper and most Plastics

Contact City Hall if you are interested in volunteering on the recycle or Keep Nolanville Beautiful Committee.

Service Providers

Report Power Outages 3 different ways:
1. Call 888-313-4747,
2. Texting OUT to 66267
3. Use the MyOncor app or visiting Oncor.com


Check out our Useful Link Page for Other Services

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